Privacy Policy
Dear visitor,
If you came here, it should mean that you take care of your privacy. We understand it for sure, that's why we have prepared this document for you. Here you can find the rules for personal data processing and the use of cookies at www.wisscapital.ch (hereinafter referred to as website).
The administrator of the website is Wiss Capital GmbH, incorporated in Switzerland with company number Reg.Nr: CHE-305.327.208 and registered office address at c/o STAX AG, Bahnhofstrasse 21, 6300 Zug, Switzerland.
If you have any queries regarding our privacy policy please do not hesitate to contact us at any time by writing us an e-mail to info@wisscapital.ch.
Abbreviated version – key information
We care about your privacy and respect your time. That is why we have prepared a short version of the most important rules related to privacy protection.
By placing orders, subscribing to the newsletter, submitting a complaint or simply contacting us, you provide us with information about you that includes your personal data. We guarantee that your data will remain confidential, secure and will not be made available to any third party without your explicit consent.
We use Google Analytics tools that collect anonymous information about your visits to the website such as the subpages that you have viewed, the time you spent on the website or the transitions between individual subpages. For this purpose, Google LLC cookies are used for the Google Analytics service.
If the above information is not enough for you, you please find it in more details below.
Personal data
The Administrator of your personal data, in accordance with the EU’s General Data Protection Regulation 2016/679 (hereinafter referred to as GDPR), is WISS CAPITAL GMBH, incorporated in UK with company number OC380500 and registered office address at Kemp House, 152 - 160 City Road, London, England, EC1V 2NX.
Purposes, legal grounds and specified period of personal data processing are described separately for each purpose of data processing (see the provisions below for a detailed description of the different purposes of data processing).
You have the following rights regarding our processing of your personal data:
the right to request access to your personal data as well as its rectification, removal or restriction of processing,
the right to object to processing,
the right to transfer data,
the right to withdraw consent for processing of personal data for a specific purpose, if such consent has been previously given,
the right to file a complaint to the supervisory authority in connection with the processing of personal data.
The above-mentioned rights can be exercised in accordance with the rules described in clause 16-21 of GDPR, by writing us an e-mail to info@wisscapital.ch. We may refuse to exercise certain rights from those indicated above where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your order until the expiry of the limitation period for claims under the concluded contract.
Providing personal data is always voluntary, but necessary for placing an order, signing up for a newsletter, making a complaint or contacting us.
We guarantee the confidentiality of any personal data made available to us. We ensure that all security and personal data protection measures required by provisions of the GDPR are duly undertaken. Any personal data is collected with due diligence and adequately protected against access of unauthorized persons.
Placing an order. When placing an order via email or phone, you have to provide us with data necessary to complete the order.
The legal grounds for processing of your personal data rendered to us is the performance of the contract, which is concluded with the administrator.
The data provided via order form and\or e-mail will be stored in the database until the expiry of the limitation period for claims under the concluded contract. Each order is recorded in the database as a separate item.
Payment for the order is made via different banks and payment systems. In this regard, banks and payment systems are independent personal data administrators.
Invoices. If we issue an invoice for the placed order, we process your data only to the extent necessary to issue the invoice. In this case, the legal basis for the processing of your personal data is the fulfillment of the legal obligation to issue the invoice. In addition, all issued invoices are registered in our accounting documentation. As a result, your personal data will be processed as a part of this documentation for the period stipulated by law.
Complaints. If you submit a complaint, you provide us with data contained therein. We process this data in order to complete the complaint procedure.
In this case, the legal basis for processing of your personal data is the fulfillment of our legal obligations related to the complaint procedure.
Newsletters. By subscribing to newsletters, you provide us with your personal data such as your name and e-mail address. We process this data in order to send you newsletters.
In this case, the legal basis for the processing of your personal data is your consent expressed by selecting appropriate check-box when subscribing to newsletters.
The data provided in the newsletters subscription form will be stored in the mailing system database for the duration of the website activity, unless you decide to unsubscribe, which will result in deleting your data from the database.
E-mail contact. By contacting us through e-mail, you provide us with your e-mail address which will be associated with the sender. Moreover, in your message you can include some other personal information.
In this case, the legal basis for the processing of personal data is your consent resulting from initiating contact with us.
Your personal data provided as part of an e-mail is processed only to respond to your inquiry. The content of the correspondence may be archived.
Cookies and tracking technologies
Our website, like almost all other websites, uses cookies to enhance your browsing experience.
Cookies are small pieces of text information stored on your end device (computer, tablet, smartphone) that can be read by our ICT system.
Cookies allow us to:
ensure the proper and expected functioning of the website,
remember you logging into your account each time you visit the website,
remember your settings during and between visits to the site,
ensure proper functioning of the support and sales process,
improve the speed and security of the website,
use analytical tools,
use comments system,
use marketing tools.
More details can be found below.
Agreeing to cookies. When you visit the website for the first time, you are shown a message about the use of cookies. Accepting and closing this message means that you agree to use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies and changing cookie settings in your browser (https://www.aboutcookies.org/). However, remember that disabling cookies may cause difficulties in using our website as well as many other websites that use cookies.
First-party cookies. There are two types of cookies: first-party cookies and third-party cookies. We use first-party cookies in order to ensure proper functionality of the website, and for the following purposes:
proper operation of the cart and the ordering process,
determining if you are logged in or not,
remembering your login,
recording the acceptance of the Terms of Service,
providing support.
Third-party cookies. Our website, like most of today's websites, uses functions provided by third parties which involve the use of third-party cookies. The use of these types of files is described below.
Analysis and statistics. We use cookies to track website statistics, such as number of visitors, the type of operating system and web browser used to browse the website, time spent on the website, visited subpages etc. For this purpose we use Google Analytics. In this regard, collected information is completely anonymous and does not allow your identification. For this purpose, Google LLC cookies are used for the Google Analytics service.
The use of Google Analytics services involves the implementation of the tracking code provided by Google into our website’s code. This code is based on cookies but may also use other tracking technologies.
Please note that our website initializes Google Analytics with the setting anonymizeIp (https://support.google.com/analytics/answer/2763052?hl=en).
This guarantees anonymized data collection by masking the last part of your IP address.
You can find more details related to the use of information collected by Google as part of our use of Google Analytics here:
https://www.google.com/intl/pl/policies/privacy/partners/.
Payment system. We use different banks and payment systems. Different banks and payment systems are not integrated with our website. The payment is made entirely via their service.
Server logs
Use of the website involves sending queries to the server on which the website is hosted. Each query sent to the server is stored in server logs.
Logs include user’s IP address, server date and time, browser and operating system information. Logs are saved and stored on the server.
Data stored in the server logs is not associated with specific persons using the Website and is not used by the Administrator to identify him or her.
Server logs are stored for the purposes of website administration only. Its content revealed to no one except those persons authorized to administer the server.